When your precious archives are finally ready to be digitised, it’s natural to feel some hesitation about handing them over. At TownsWeb Archiving, we understand just how important these collections are.

That’s why we pride ourselves on the care, respect, and the attention that we give to every step of the process—from the initial arrangement to the safe return of your materials.

Secure, Personal, and Professional Collections

Once your materials are prepared and a collection date is agreed, our experienced digitisation technicians will travel directly to your location - no matter the distance. We believe no one is better suited for this task than our own trained team members, who are not only responsible for the safe collection and transport of your items, but also for their handling and digitisation once back at our production studio in Kettering, Northamptonshire.

This approach ensures complete chain-of-custody accountability and the highest level of care throughout. Plus, it's a great opportunity for you to meet the people behind the process.

For us, it's equally valuable to put a face to the collection and understand its context before we begin working with it.

Delivering Your Archives, Back Where They Belong

Once the digitisation process is complete and all images have passed our thorough quality assurance checks, we’ll personally return your original materials to you in the same condition they arrived—carefully packed and with the utmost respect.

As for your digital files, we offer a couple of secure delivery options based on the size of your collection:

• For larger collections, we’ll provide your digitised content on a secure, encrypted external hard drive, personally handed over by one of our technicians during the return trip.

• For smaller collections, your files can be delivered faster via a secure download link, often arriving ahead of your physical materials for maximum convenience.

Why It Matters

Entrusting your archive materials to someone else is a big decision. That’s why we aim to make the entire experience as smooth, personal, and reassuring as possible.

With TownsWeb Archiving, your collections are always in safe hands—collected and returned with the same care and professionalism we apply to their digitisation.

However, if you'd prefer on-site digitisation, read our blog: 'On-Site or Off-Site Digitisation: Which Option Works Best for You?' to learn more.

If you're ready to get started or want to learn more about how we manage the logistics of archive handling, feel free to get in touch. We're always happy to talk Archives!