---
title: Collecting & Returning Your Archive Material for Digitisation
description: Learn how TownsWeb securely collect and return your archives, ensuring safe transport of precious collections to and from our digitisation studio.
image: https://blog.townswebarchiving.com/hubfs/Collections-Blog-2.jpg
---

[![TownsWeb-Archiving-Logo-Black-Stacked](https://blog.townswebarchiving.com/hs-fs/hubfs/TownsWeb-Archiving-Logo-Black-Stacked.png?width=260&name=TownsWeb-Archiving-Logo-Black-Stacked.png)](https://www.townswebarchiving.com/)

[![TownsWeb-Archiving-Logo-Black-Stacked](https://blog.townswebarchiving.com/hs-fs/hubfs/TownsWeb-Archiving-Logo-Black-Stacked.png?width=260&name=TownsWeb-Archiving-Logo-Black-Stacked.png)](https://www.townswebarchiving.com/)

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- [Digitisation](https://www.townswebarchiving.com/digitisation/) 
    - [Bound Volume Collections](https://www.townswebarchiving.com/digitisation/bound-volume-collections/)
    - Registers, guard books, journals, diaries and more
    - [Archive Collections](https://www.townswebarchiving.com/digitisation/archive-collections/)
    - From index cards, maps, posters and reports to letters
    - [Photograph Collections](https://www.townswebarchiving.com/digitisation/photograph-collections/)
    - All 35mm slides, glass plates, transparencies & photos
    - [Film Collections](https://www.townswebarchiving.com/digitisation/film-collections/)
    - Including aperture cards, microfilm and microfiche
    - [Audio Visual Collections](https://www.townswebarchiving.com/digitisation/audio-visual-collections/)
    - From Betamax, compact audio cassette and CD to VHS
    - [3-Dimensional Collections](https://www.townswebarchiving.com/digitisation/3-dimensional-collections/)
    - Including 3D and 2D object photography and VR tours
- [Data Capture](https://www.townswebarchiving.com/datacapture/) 
    - [Audio Visual Transcription](https://www.townswebarchiving.com/datacapture/audio-transcription/)
    - Make audio searchable by transcribing content to text
    - [Handwritten Text Recognition](https://www.townswebarchiving.com/datacapture/handwritten-text-recognition-htr/)
    - Make handwritten text searchable through automatic text recognition
    - [Optical Character Recognition](https://www.townswebarchiving.com/ocr-scanning-service/)
    - Make typed text searchable with accurate data capture
    - [Data Entry](https://www.townswebarchiving.com/datacapture/data-entry/)
    - Make ambiguous records fully searchable with data entry
    - [Handwritten Transcription](https://www.townswebarchiving.com/metadata-transcription-service/)
    - Make handwritten text searchable through transcription
- [Publishing](https://www.townswebarchiving.com/publishing/) 
    - [Digital Collections](https://www.townswebarchiving.com/archive-management-software/pastview/welcome-to-pastview)
    - Manage, publish and share digital collections online
    - [Digital Records](https://www.townswebarchiving.com/archive-management-software/chronicle-cemetery-management/)
    - Reimagine the digital management of cemetery records
    - [Virtual Tours](https://www.townswebarchiving.com/virtual-reality-tour/)
    - Bring internal spaces to life digitally with a VR Tour
- [Industry](https://www.townswebarchiving.com/industry/) 
    - [Academic](https://www.townswebarchiving.com/industry/academic/)
    - Futureproof education with digitally enabling online resources
    - [Bereavement Services](https://www.townswebarchiving.com/industry/bereavement/)
    - Counter operational costs with digital control and management
    - [Business and Corporate](https://www.townswebarchiving.com/industry/business-and-corporate/)
    - Protect brand value & discover the power of digital management
    - [Cultural Heritage](https://www.townswebarchiving.com/industry/cultural-heritage/)
    - Harness the value of collections with financial autonomy
    - [Public Sector](https://www.townswebarchiving.com/industry/public-sector/)
    - Combat damage and loss with robust digital duplicates
    - [Military](https://www.townswebarchiving.com/industry/military/)
    - Respectfully and globally mark significant figures and conflicts
- [About](https://www.townswebarchiving.com/about) 
    - [Our Vision & Mission](https://www.townswebarchiving.com/about-us#vision-mission)
    - Supporting collections to thrive in the digital landscape
    - [Our Values](https://www.townswebarchiving.com/about-us#values)
    - Integrity, Empathy and Truth – Our commitment to you
    - [Meet The Team](https://www.townswebarchiving.com/about-us#team)
    - Dedication with a personal touch – names and faces!
    - [Careers](https://www.townswebarchiving.com/recruitment/)
    - Passionate about culture and heritage? Join the team!
    - [TWA Digitisation Grant History](https://www.townswebarchiving.com/digitisation-funding-grant/grant-history/)
    - From our very first winners to our latest success stories
    - [Partners](https://www.townswebarchiving.com/partners)
    - Trusted organisations offering associated services
- [Our Work](https://www.townswebarchiving.com/our-work)
- [Blog](https://blog.townswebarchiving.com/)
- [Contact](https://www.townswebarchiving.com/contact/)

[![USE QUOTE CALCULATOR](https://no-cache.hubspot.com/cta/default/2351684/56d4945e-1152-47db-9f08-37cd61531382.png)](https://cta-redirect.hubspot.com/cta/redirect/2351684/56d4945e-1152-47db-9f08-37cd61531382)

[![TownsWeb-Archiving-Logo-Black-Stacked](https://blog.townswebarchiving.com/hs-fs/hubfs/TownsWeb-Archiving-Logo-Black-Stacked.png?width=260&name=TownsWeb-Archiving-Logo-Black-Stacked.png)](https://www.townswebarchiving.com/)

- [Digitisation](https://www.townswebarchiving.com/digitisation/) 
    - [Bound Volume Collections](https://www.townswebarchiving.com/digitisation/bound-volume-collections/)
    - Registers, guard books, journals, diaries and more
    - [Archive Collections](https://www.townswebarchiving.com/digitisation/archive-collections/)
    - From index cards, maps, posters and reports to letters
    - [Photograph Collections](https://www.townswebarchiving.com/digitisation/photograph-collections/)
    - All 35mm slides, glass plates, transparencies & photos
    - [Film Collections](https://www.townswebarchiving.com/digitisation/film-collections/)
    - Including aperture cards, microfilm and microfiche
    - [Audio Visual Collections](https://www.townswebarchiving.com/digitisation/audio-visual-collections/)
    - From Betamax, compact audio cassette and CD to VHS
    - [3-Dimensional Collections](https://www.townswebarchiving.com/digitisation/3-dimensional-collections/)
    - Including 3D and 2D object photography and VR tours
- [Data Capture](https://www.townswebarchiving.com/datacapture/) 
    - [Audio Visual Transcription](https://www.townswebarchiving.com/datacapture/audio-transcription/)
    - Make audio searchable by transcribing content to text
    - [Handwritten Text Recognition](https://www.townswebarchiving.com/datacapture/handwritten-text-recognition-htr/)
    - Make handwritten text searchable through automatic text recognition
    - [Optical Character Recognition](https://www.townswebarchiving.com/ocr-scanning-service/)
    - Make typed text searchable with accurate data capture
    - [Data Entry](https://www.townswebarchiving.com/datacapture/data-entry/)
    - Make ambiguous records fully searchable with data entry
    - [Handwritten Transcription](https://www.townswebarchiving.com/metadata-transcription-service/)
    - Make handwritten text searchable through transcription
- [Publishing](https://www.townswebarchiving.com/publishing/) 
    - [Digital Collections](https://www.townswebarchiving.com/archive-management-software/pastview/welcome-to-pastview)
    - Manage, publish and share digital collections online
    - [Digital Records](https://www.townswebarchiving.com/archive-management-software/chronicle-cemetery-management/)
    - Reimagine the digital management of cemetery records
    - [Virtual Tours](https://www.townswebarchiving.com/virtual-reality-tour/)
    - Bring internal spaces to life digitally with a VR Tour
- [Industry](https://www.townswebarchiving.com/industry/) 
    - [Academic](https://www.townswebarchiving.com/industry/academic/)
    - Futureproof education with digitally enabling online resources
    - [Bereavement Services](https://www.townswebarchiving.com/industry/bereavement/)
    - Counter operational costs with digital control and management
    - [Business and Corporate](https://www.townswebarchiving.com/industry/business-and-corporate/)
    - Protect brand value & discover the power of digital management
    - [Cultural Heritage](https://www.townswebarchiving.com/industry/cultural-heritage/)
    - Harness the value of collections with financial autonomy
    - [Public Sector](https://www.townswebarchiving.com/industry/public-sector/)
    - Combat damage and loss with robust digital duplicates
    - [Military](https://www.townswebarchiving.com/industry/military/)
    - Respectfully and globally mark significant figures and conflicts
- [About](https://www.townswebarchiving.com/about) 
    - [Our Vision & Mission](https://www.townswebarchiving.com/about-us#vision-mission)
    - Supporting collections to thrive in the digital landscape
    - [Our Values](https://www.townswebarchiving.com/about-us#values)
    - Integrity, Empathy and Truth – Our commitment to you
    - [Meet The Team](https://www.townswebarchiving.com/about-us#team)
    - Dedication with a personal touch – names and faces!
    - [Careers](https://www.townswebarchiving.com/recruitment/)
    - Passionate about culture and heritage? Join the team!
    - [TWA Digitisation Grant History](https://www.townswebarchiving.com/digitisation-funding-grant/grant-history/)
    - From our very first winners to our latest success stories
    - [Partners](https://www.townswebarchiving.com/partners)
    - Trusted organisations offering associated services
- [Our Work](https://www.townswebarchiving.com/our-work)
- [Blog](https://blog.townswebarchiving.com/)
- [Contact](https://www.townswebarchiving.com/contact/)

[Home](https://blog.townswebarchiving.com/) » Collecting & Returning Your Archive Material for Digitisation

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# Collecting & Returning Your Archive Material for Digitisation

| **Published By:** [Joshua Morley-Smith](https://blog.townswebarchiving.com/author/joshua-morley-smith) **Published:** May 30, 2025 **Last Updated:** September 21, 2026 |
| --- |

![Collections-Blog-1](https://2351684.fs1.hubspotusercontent-na1.net/hub/2351684/hubfs/Collections-Blog-1.jpg?width=1200&length=1200&name=Collections-Blog-1.jpg)

When your precious archives are finally ready to be digitised, it’s natural to feel some hesitation about handing them over. At TownsWeb Archiving, we understand just how important these collections are.

That’s why we pride ourselves on the care, respect, and the attention that we give to every step of the process—from the initial arrangement to the safe return of your materials.

## Secure, Personal, and Professional Collections

After digitisation and quality assurance are complete, TownsWeb Archiving personally returns original materials in the same condition they arrived. Digital files are delivered either on a secure encrypted hard drive (for larger collections) or via a secure download link (for smaller collections, often arriving before the physical originals).

Once your materials are prepared and a collection date is agreed, our experienced digitisation technicians will travel directly to your location - no matter the distance. We believe no one is better suited for this task than our own trained team members, who are not only responsible for the safe collection and transport of your items, but also for their handling and digitisation once back at our production studio in Kettering, Northamptonshire.

This approach ensures complete chain-of-custody accountability and the highest level of care throughout. Plus, it's a great opportunity for you to meet the people behind the process.

For us, it's equally valuable to put a face to the collection and understand its context before we begin working with it.

 

## Delivering Your Archives, Back Where They Belong

Once the digitisation process is complete and all images have passed our thorough quality assurance checks, we’ll personally return your original materials to you in the same condition they arrived—carefully packed and with the utmost respect.

As for your digital files, we offer a couple of secure delivery options based on the size of your collection:<https://www.rcseng.ac.uk/museums-and-archives/archives/>

- **For larger collections**, we’ll provide your digitised content on a secure, encrypted external hard drive, personally handed over by one of our technicians during the return trip.
- **For smaller collections**, your files can be delivered faster via a secure download link, often arriving ahead of your physical materials for maximum convenience.

![95307B9E-A4B3-4471-AB4B-01BE4D17E7BD](https://2351684.fs1.hubspotusercontent-na1.net/hub/2351684/hubfs/95307B9E-A4B3-4471-AB4B-01BE4D17E7BD.jpg?width=1200&length=1200&name=95307B9E-A4B3-4471-AB4B-01BE4D17E7BD.jpg)

### Why It Matters

Entrusting your archive materials to someone else is a big decision. That’s why we aim to make the entire experience as smooth, personal, and reassuring as possible.

With TownsWeb Archiving, your collections are always in safe hands—collected and returned with the same care and professionalism we apply to their digitisation.

However, if you'd prefer on-site digitisation, read our blog: ['On-Site or Off-Site Digitisation: Which Option Works Best for You?'](https://blog.townswebarchiving.com/on-site-vs-off-site-digitisation) to learn more.

If you're ready to get started or want to learn more about how we manage the logistics of archive handling, feel free to get in touch. We're always happy to talk Archives!

[![](https://blog.townswebarchiving.com/hubfs/TWA%20March%202019/Images/phone-small-icon.png)CALL US 01536 713834](tel:01536%20713834)

[tel:01536%20713834](tel:01536%20713834)

<https://www.townswebarchiving.com/contact/> 

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